Proactive Network Support

Is your network unreliable and your network vendor not responsive to your issues with knowledge of only basic technologies?

Would you like to save on IT costs?

Do you have internal personnel supporting systems who are not trained IT professionals and their IT efforts are taking them away from their main daily responsibilities?

Is there not enough time in the day to take care of all systems with current staffing? 

Would you like to take the worry out of technology management?

If you answered yes to any of the above questions, then General Networks' proactive network solutions, GenCare, may be right for you. GenCare allows us to monitor, maintain and remediate your network; a properly maintained network is more reliable and efficient. We can give you the assurance that your organization's IT infrastructure is properly maintained.

The GenCare solutions come in three service level agreements: GenCare, GenCare Plus and GenCare Total. The key features of these are outlined in the GenCare Support Levels Table.
     

A few words from some of our clients:

"Talking to another business owner I would definitely recommend GNC, it’s a necessity. We live in a technological world now and we aren’t experts, that’s why we need you. It makes it worry free; we want to always know we have back up, that is something that GNC provides us."
Restaurant, client since 2009

"Your professionalism, patience with troubleshooting and adapting implementation projects has helped us have the stable environment we host today. Thank you!"
Oil and Gas Trading Company, client since 2002

"Because of our service from GNC we haven’t had to hire any IT staff either full or part time. That’s why we have a long term relationship; it is always good to have long term win-win relationships."
Country Club, client since 1999

"Our Citrix solution is saving us around $28,000 a year in reduced bandwidth cost. I know if I ever get in a pinch I can call you guys and immediately get it figured out."
Community Health Center, client since 2000

"There was a day when Lee was already at the restaurant before we even opened, waiting for us to arrive to fix a problem we didn’t even know had happened."
Restaurant, client since 2009